In order to share the file with you, you will have to get credentials with the company that will certainly require some degree of identity proofing.
I think the standard US phrasing is, “This call may be recorded for quality assurance purposes.” It is a warning to you, but also a concession from them that you may record, since it doesn’t say they may record the call, only that it may be recorded.
See, sometimes you really need the passive voice!
I’m not sure that is legally reliable… The word “may” has two meanings, one expressing permission, the other expressing possibility. Clearly they are related, but not the same, so maybe the mean “it might be recorded” rather than saying “permission exists to record it”
By continuing to stay in this call you are obviously agreeing to be recorded unless you have the option to deny the request.
In Europe smartphones have all call recording features disabled. “Because of regulations”. So corporations and scammers can record us whenever they wish, bu lt we cannot, even though it would provide us some defence. I thing the ‘regulations’ here protect the wrong side. Which is surprising, as EU is usually quite decent in consumer protection.
My google Pixel on Android 17 promoted me a few times to record it.
No. You’re wrong.
Lol, is this USAian propaganda? Absolute humbug.
They is why there is the concepts of one party and two party call recording consent.
If you are in a one party area, you absolutely can record the call without telling them.
Not entirely sure how it works with 2 party areas if both parties want to record the call. I am not fro a two party area.
Also it’s often misunderstood to refer to the act of recording itself, when it only relates to permissibility as evidence in court. People can record phone calls wherever. It’s only the usefulness of the recording in court that changes.
In Portugal the law states any party can record as long it gets consent from the other parties, and those consents can be withdrawn at any time.
In finland, you can record any conversation that you are a part of, without asking.
Can you point me to the law that allows that?
consents can be withdrawn at any time.
Hmm, ex post facto?
two party consent vs one party consent. The more I learn about it, the more I understand why my old boss hated my clarifying questions on business strategy…
Can they record you without consent where you live?
I don’t record my calls, but I take remarkable meticulous notes that I’m happy to call upon should the need arise. If there’s a dispute, the company can produce recorded evidence to demonstrate that the notes I’ve taken were incorrect.
Varies by jurisdiction but in Australia on most calls you can just tell the operator that you do not wish for the call to be recorded.
You could ask them if you may record the call and I guess they would have to follow their own policy on that.
Why would you want a recording though ?
They inform you so that you can retract consent (by hanging up)
The problem is that there’s often no alternative means to access the service(s) you need. There should be a way to revoke consent without disconnecting.
When you are connected with a person, you can often ask for a non-recorded line, though they don’t advertise it. It’s not ideal that your call is recorded until that point, and it’s obviously an extra hassle, which is still a problem.
That turns any legal issue into “he said she said”, which corpo deffo doesn’t want.
At least in the UK, they do.
