• SippyCup@lemmy.world
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    6 hours ago

    They are, and you should.

    Most States are single party consent for recording. That means if anyone on the call wants to record the call, they can. So you don’t even need to ask.

    A few States require everyone to consent to the recording. If everyone does, anyone can.

    • Bazoogle@lemmy.world
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      5 hours ago

      The following states are all-party consent:

      • California
      • Connecticut
      • Delaware
      • Florida
      • Illinois
      • Maryland
      • Massachusetts
      • Montana
      • New Hampshire
      • Oregon
      • Pennsylvania
      • Washington

      IANAL, but if you are in a one party consent state, and they are in a two party (aka all party) consent state, typically all parties must consent.

      If you call a customer support line and it says “This call may be recorded for quality assurance purposes”, then staying on the line means you consent. I absolutely record all customer service calls, because if it goes absolutely terrible, I love knowing I can just play back what they said. I haven’t had to resort to that yet, but it’s always good to have it as a backup.

      For reference, I just use BCR on my rooted android