Yes. When I first opened my account in 2016, the second game I bought had advertised Linux support, but did not run on the first 2 distros I tested. On the third distro, it ran but I couldn’t play with Windows users, so it was useless to me. I got a full refund.
Yes. They RMAd my left index controller a year out of warranty, in addition to always replying within hours. Literally never had a better support experience.
Meta on the other hand is a slew of incompetent fucks that have zero power, until you finally get pushed through to their “specialist team” who takes a fucking full day for EACH REPLY, and even then I had to basically demand a refund for something that was never shipped to me, and (once I bought one later) discovered it literally could not have even fit in the box they sent the other shit in.
Ever tried to get a refund or support from them pre covid.
Yeah …? It was very easy and automated. Same as it is now.
Yes. When I first opened my account in 2016, the second game I bought had advertised Linux support, but did not run on the first 2 distros I tested. On the third distro, it ran but I couldn’t play with Windows users, so it was useless to me. I got a full refund.
Yes. They RMAd my left index controller a year out of warranty, in addition to always replying within hours. Literally never had a better support experience.
Meta on the other hand is a slew of incompetent fucks that have zero power, until you finally get pushed through to their “specialist team” who takes a fucking full day for EACH REPLY, and even then I had to basically demand a refund for something that was never shipped to me, and (once I bought one later) discovered it literally could not have even fit in the box they sent the other shit in.