That’s essentially the same issue just one level down. No reasonable ‘tech noob’ would willingly choose an OS for which they know that they will find reduced support for. ‘Fix X on IOS’ is quite a lot more likely to find results that. ‘Fix X on murena /e/os’
Wild example for a custom os
You might be fastly overestimating the average persons tech-literacy…
Almost anyone I know gets a mild panic attack when a button slightly moves or their preferred app stops working. Recently had a conversation with someone flipping their shit that the apple ‘Download’ dropdown (dropup?) From the task bar, does not let you drag and drop any files, just open them.
I think expecting even 0.0001 of the world to be able to flash/boot a custom ROM nowadays is a high order. Even if its so much easier than it was a few years ago…
They would be scared shitless from a terminal window let alone ‘[Y]es/[N]o’ ’
Not saying youre wrong, but you are oversimplifying human priorities in life. I think it is similar to, when we tech nerds say, ‘just switch to linux’ People want stuff to just work. Mentally a few hundred Euros is easily worth the perceived simplicity of a product.
Advertisement and just general brainwashing does heavy lifting here as well. Apple still has a reputation for simplicity even though recently, I have only heard lifelong users have a LOT of trouble with it. Especially since the liquid Glas thing.
If I am in the middle of life, maybe kids, not a lot of time, job pressure. Chances are I want my free time to be outside the computer. Most people would rather chew Glas than sit down and read the arch wiki so setup (wild example) encrypted partitions. The bias on Lemmy is immense but it would be ignorant to say that normal people should ‘stop being lazy and just switch’