• Vandals_handle@lemmy.worldEnglish
    4·
    2 months ago

    If you actually solved problems and did so permanently, you’d be out of business very quickly.

    Naw, PEBKAC and ID10T issues provide an unlimited supply of tickets. Support is a gravy train even when done effectively.

    • Ephera@lemmy.mlEnglish
      2·
      2 months ago

      Well, yeah, you might just get pushed out by competitors who supposedly have much lower cost per solved ticket…